PRIVACY POLICY
At IFA Silks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information when you use our website:
a) Personal Information:
Name, phone number, email address, and shipping/billing address.
Payment details (processed securely via third-party payment gateways).
Any communication or inquiries made via our customer service channels.
b) Non-Personal Information:
Browsing behavior, IP address, device type, and other analytical data.
Cookies and tracking technologies to enhance user experience.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Provide customer support and address queries.
Improve our website, products, and services.
Send promotional emails and updates (you can opt out anytime).
Prevent fraudulent activities and ensure secure transactions.
3. Data Protection & Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, or misuse.
All payment transactions are encrypted using SSL (Secure Socket Layer) technology.
We do not store or share your payment details.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your details with:
Courier & Shipping Partners (to deliver your orders).
Payment Processors (to facilitate transactions securely).
Legal Authorities (if required by law or to prevent fraud).
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect website functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we have about you.
For any privacy-related concerns, please contact us at:
📞 +91 8062178103 (Monday-Saturday, 10:00 AM - 6:00 PM)
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website signifies acceptance of the revised terms.
